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todayafricanews.com
ARUA CITY, May 12, 2023 By: Osman Draga
There is always, always, and always to be thankful to people who are perpetual in life helping others and in this respect am thankful to the supervisor of Airtel Arua Branch, Lydia Adoch and Robin Ojok Personal Banker of Stanbic Bank Arua Branch for their remarkable services offered that saved the domain of Today Africanews from deactivation on May 12, 2023.
The time was already 09:17hrs and I had lost hope to pay for the renewal of the hosting account for Today Africanews after experiencing many emotional difficulties in trying to pay for the renewal using the Airtel smart card in time with little knowledge that the system is already been put off by Airtel.
“Sorry for the inconveniences, we received communication about our online systems and I cannot tell you when it will be ready, but because of the urgency of your issue can I refer you to a friend at Stanbic Bank who will help you to get a card instantly”, Supervisor at Arua city Airtel called Lydia Adoch calmly asked.
With no any other option left I quickly accepted her suggestion and went straight to Stanbic Bank and I was directed to one Robin Ojok who with empathy, assiduously worked on the registration which only took about 17 minutes for him to complete the process, and I received the last notification about the deactivation of the hosting account for todayafricanews.com when I was making the online payment using the new Stanbic card .
The two personalities went extra miles for their services and it is something that shouldn’t be forgotten because they showed empathy and if they were proud as peacocks by now Today Africa News website would be deactivated.
Their courteous treatment walks an advertisement because it is little things like this that earn business.
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