Skip to main content

WHAT TO DO IF YOUR ONLINE ORDER GETS ‘LOST’. Part Two.

By Editor



In part I we told you about who your contract is with when you buy goods online. Now let us talk about your rights as a person buying goods online incase something (anything) does go wrong.


Here are must-know consumer rights if your delivery has not gone to plan:

1. If your order is late, missing or has turned up damaged we recommend that you complain to the retailer - even if you think it’s down to a poor service from the courier, because your contract is with the retailer.


2. If you paid extra for special delivery and your order arrived later than agreed you can claim back the extra delivery cost as the service was not delivered.


3.     Be aware if you give permission for your delivery to be left in a specified safe place or received by a nominated neighbour and something goes wrong, you will still be considered to have received the delivery. Think very carefully about those options when you’re making a purchase.


4.     If your order arrives damaged or faulty, you have a right to refuse it and get a refund, repair or replacement. Understand your next steps if your goods arrive damaged in the post.


5.      Your delivery must be made without undue delay and within 30 days from the point of purchase unless you and the retailer agree otherwise.


Remember, those small words called “terms and Conditions’ are the terms of your contract so do not forget to read them. They may be the reason you cannot win your claim if they are against you. 


#BarefootLaw


#osutayusuf

Comments

Post a Comment

Popular posts from this blog

UGANDA ELECTORAL COMMISSION TO ELIMINATE NATIONAL IDENTIFICATION CARDS (IDs) FOR 2021 GENERAL ELECTIONS.

By Editor
The elimination of using National IDs (Ndagamuntu) for the 2021 elections should not have come as a surprise. One would be very NAIVE to think that Bobi Wine has not prepared for this in his Business Plan under the RISK section. It is public knowledge that our EC is not independent.  It is also public knowledge that Military Dictator Yoweri Museveni will never lose an election. What stunned us this morning is when we noticed that on social media, people were mocking Bobi with his "get your Ndagamuntu".  We are on record for saying to all Our readers that the National ID is like Apartheid in South Africa. Students of History would know how those IDs were being used to arrest people, deny them jobs, deny them basic services. Consequently, Bobi was not wrong and will never be wrong on the Ndagamuntu. Except the ones attacking him and mocking him forget that in Uganda, now, no National ID (Ndagamuntu), no service.  If you have not been denied registering your child i...
Post a Comment
Read more

Here is Why Our Utterances For Praying Jesus And God To Come Liberate Ugandans, May Be Misplaced. This Phrase is like inform of a Letter To Some Categorized Section Of Ugandans.

By Editor
https://m.facebook.com/yusufosuta/photos/a.1896701010557789/2070383359856219/?type=3 OPEN LETTER TO NRM SUPPORTERS - NATIONAL ROBBERS MOVEMENT. .................................................................................. Last week of March, a friend told me to pray for Uganda.  I told him that he was an Idiot and we have prayed for too long and we are still hungry and sick and Jesus is not coming soon to liberate us. He then ignored the STUPID and sent me a picture we all now know.  It got me totally messed up.  This guy was telling me to pray then sends a picture of men bowing down in blood.  He might have meant guns but I blocked him because his utterances of praying for Uganda were misplaced. I unblocked him 3 weeks later and asked him about praying and assassinations.  His reply "eithrr prayers or guns or both". I hate violence with a passion.  So he is now blocked in like FOREVER. Do you feel safe?  Do not feel safe. Uganda regim...
Post a Comment
Read more

The Full List of Permanent Secretaries Appointed by President Museveni.

By Editor
By virtue of the Powers given to the President by Article 174 (2) of the 1995 Constitution of the Republic of Uganda, I hereby, appoint the following as Permanent Secretaries as indicated below: 1. Head of Public Service and Secretary to Cabinet- Lucy Nakyobe 2. Deputy Head of Public Service And Secretary to Cabinet - Deborah Katuramu 3. State House Comptroller - Jane Barekye 4. Principal Private Secretary to the President- Dr. Kenneth Omona 5. Principal Private Secretary to H.E. the Vice President - Alex Kakooza 6.  Office of the Prime Minister - Keith Muhakanizi 7.  Office of the President - Yunus Kakande 8.  Ministry of Agriculture, Animal - Industry and Fisheries David Kyomukama Kasura (Maj. Gen.) 9.  Ministry of Defence and Veteran Affairs- Rosette Byengoma 10. Ministry of Education and Sports -       Kate Lamaro  11. Ministry of Energy and Mineral Development -   Batebe Irene  12. Ministry of Foreign Affairs - Vincent Bag...
Post a Comment
Read more